The credit card or debit card charge VENNTRO MEDIA GROUP was first spotted on August 26, 2016. This charge has been reported as trusted by 25 users, 306 users marked the credit card charge as suspicious.

Do you know what the source of this charge is? Have you seen VENNTRO MEDIA GROUP on your credit card, debit card, or prepaid charge card? If so, please comment below!

Charge Information

Merchant Venntro Media Group (edit)
Website Venntro.Net (edit)
Phone Number 01624844345 (edit)
Category Click to Add (edit)
Description Click to Add (edit)
Phone Number

What people are saying...

Kathryn Kershaw on August 26, 2016

Dating and Escort Services- I have not joined a dating and Escort Service

Kenneth Benoit on October 13, 2016

I just discovered a charge of $75 from Venntro media group. I have not bought anything or service from this company. I will try to get it reversed.

my name is sam on July 26, 2017

My bank has been deducted 35 pound every month an no product.was bourt or recived

Nancy on December 08, 2017

Saw charges on my CC. 3 charges totaling more than $100. 2 were credited back? So strange. Canceled the card.

Clara on February 28, 2018

My bank alerted me for a transaction to their services to which I never subscribed

Fritz on March 14, 2018

Venntro has tried to put through two separate fraudulent charges on my debit card (I do not subscribe to any "online dating" services) in the last 5 days, and when I complained, they trolled me for personal info (my bank said DO NOT give them more info!)

Charles Rose on March 23, 2018

I have been trying diligently to get my Online Dating Protection card from you folks and I am respectfully asking for your assistance to do so. Also, I am simply unable to tell you the number of man-hours involved on my part. Accordingly, I very respectively request your much needed help to that end. I have joined and am a member in good standing of and have an upgraded membership. My email is: My user name for this site is: Maverick5270, my password is FzfLD8 and my start date for the site was 03/14/2018. My contact number is 972 345-8022. The Visa card that I used for the signup has a last four digits of xxx xx 3348 however, for your purposes, I would like to use a new card with the last four digits being xxx xx 6889 which has an expiration date of 03/21. As indicated, I have tried repeatedly to complete your process to get the card but every time, when I get to the last page, your system either indicates that my brand new, fully activated card with far more monetary capability than is needed here has been declined or there pops up a paragraph in computerese talk about syntax that have I have no knowledge of what so ever. Would you please help me finish this process and secure my ODP card???? I literally beg you for help! over

John on June 30, 2018

I was a member of a dating site controlled by Venntro Media Group until December 2017 at which time I unsubscribed. I was under the impression that that was the end of the membership payments to them, however I recently found that they have been fraudulantly deducting money from my bank account from January to June 2018. I was unable to find any phone numbers or email addresses to contact that company when I unsubscribed. They are nothing but Scam Scumbags so beware.

Lesley on July 27, 2018

Saw Venntro Media Group AUD on my bank statement today. Checked on Google what this was and found out it was on-line dating which I have never signed up to. I called them and they wanted my payment details to check what happened so decided to call my bank instead. My bank tell me it was an Australian site and they have cancelled my card and are investigating

Julie Thompson on September 01, 2018

They took £500 out of my account for services I did not use without my knowledge and would not refund me, so I am out of pocket, they come under many guises such as Planet Rock Dating etc. Please beware, do not lose money like I did. I have gone to Citizens Advice and Trading Standards as they point blank refused to take responsibility. on September 21, 2018

I have been debited 372 FROM MY BANK FROM vENNTRO AND DO NOT owe this Used to be with fish but cancelled a time back its been a nightmare Why are they allowed to do this

Marion Higgs on October 29, 2018

How can this company Venntro get away with doing this. Putting your details on a dating site you didn’t sign up too and taking money out of your bank account. £102.00 they have took from me and will not refund it back. I am so annoyed by this company.

Elizabeth Nov 12 2018 on November 12, 2018

I had no idea I had an account with venntro. I cancelled all dating sites in Sep 2017. However in Sep my bank highlighted a recurring monthly charge of $79.95. On looking at previous statements to my horror realised I had been charged every month going back over 1 year. I have been under pressure managing my banking and finances on my own thus not picking this recurring payment sooner. When I discovered this in September I attempted to cancel the account which I thought I had managed to do but find yet another charge on my Oct Statement please refund 14months @ $79.95 and CANCEL THIS CHARGE I got a reply from this email telling me how to cancel the account and they would send a confirmation email of cancellation I did exactly as I had done in September to cancel the account with a "sorry to lose you message" but still awate the cancelation confirmation from them. I have had to cancel my credit card and my bank have put disputed transaction for 14 months. Watch this space!

Robert on November 16, 2018

I have been charged £54 for something I have not brought from this company

Robin on December 18, 2018

I haven't yet joined, but I see a comment about Fish - they ripped me off too by constantly charging my credit card before I noticed. It is almost impossible to get them to stop charging. I have therefore cancelled my card. Trying to find out whop else is associated with this site. Shame :-(

Julie on February 21, 2019

I have just found that they have charged me $72 fir the last 2yrs and I was not checking my credit card charges Deperately trying to get it back

Jamie on March 06, 2019

Dodgy as! I've been informed by ANZ Visa, I will have to cancel my credit card to stop their charges. Not Accptable!

Jack on March 15, 2019

So many compliant Goes with out saying its a SCAM

Warren on March 31, 2019

Just woke up to find 285 rand debited. I do not belong to any date sites

**** on April 03, 2019

I needed my partners bank statements and looking through them I seen this venntro net was taking £20 so I googled what it was. I was absolutely devistated when I came to realise it was a payment scheme for signing up to a online site. But reading all this seems he could be telling the trust when he says he definitely didn’t sign up to one! Had bad experience with him and online before so don’t acrally no if and how to believe him 🤦‍♀️

Tar on April 06, 2019

Charged $144 off my credit card. I need to investigate urgently. Any assistance will be appreciated

Peter on April 24, 2019

I was charged £29.95 by this website, apparently an escort service???!!! I've never signed up for any such thing. I notified my bank to cancel my cars and will be sending details to the Police. This is clearly fraud. I would advice averyone else to do the same so these scammers stop ripping people off. I was stunned to read there have been hundreds of similar complaints and this company is still operating from Windsor (UK), scamming people unchallenged.

Phil on May 12, 2019

I just saw the charge on my card and I know I didn't sign up for it...I'm way too old for such nonsense as a dating type service..

John on June 09, 2019

signed for a 3 month 1 off trial, didn't get much satisfaction, I recon most of the 'members' are bots. The website said they were open and above board and at the end of the term that's all unless you renew. Not so; you get a charge on your card from Venntro Media for the rest of your life. Want to cancel the membership? just go to accounts and cancel! But wait; where is the accounts tab in any of their websites? suckers, you can't cancel; just CANCEL YOUR CREDIT CARD VERY QUICKLY AND GET A NEW ONE. It's the only way to stop them stealing your money!

Gary on July 25, 2019

I cancelled my account but are still being charged. I informed them I had met someone and no longer required their Services but to my horror that are still charging me for a service I no longer require. My Partner also cancelled but she has not been charged

Dave on August 06, 2019

I joined a dating site and subscribed for 1 month membership. I did meet a lovely lady on first date so cancelled my subscription but lo and behold they have taken another £29.95 from my bank who have now blocked future payments but I can’t claim back the overpayment as I have nothing in writing to say I have cancelled. Scam or should I say scum company

Susan Henderson on September 07, 2019

We checked our statement and 4.99 has been taken out of account with a card that we don't have. Been in touch with bank and we have to wait until it is cleared before we can cancel as it is pending

Vying on September 23, 2019

This people are fraud and they need to do something about them ripping money out of people's account for what they haven't signed for. They tried taking £45 out of my account, luckily it was pending and I quickly reported it to the bank. My card is cancelled and I will have a new one. Thieves

Matt on October 29, 2019

If you have ended up here the same as me, this may help.... I have just noticed a payment from my bank account this evening that came out today, taken by Venntro Media Group for £89.95. Luckily for me they have only taken one payment from me before I noticed. Whilst on the phone to my bank and in the process of reporting this as fraud, I did a google search and I have found some pretty shocking information. Basically, if you have ever signed up to an online dating site or such like - mine was Tinder through iTunes so I never actually gave Venntro any direct permission - and these 'sites' uses this scam company, then what happens is Venntro hold all your details on a central database and then use your details to open accounts to make the sites they operate appear more popular than they are. Further digging reveals they have been warned by the CMA (Competition and Markets Authority) for exactly this, using peoples details and charging without consent. The fact they are still doing this despite the warning is absolutely shocking, just as shocking as why the owners never got arrested and the company closed down after the CMA investigation, as this is fraud, plain and simple. I cancelled Tinder at the end of August, Venntro then took the payment at the end of October. My banks advice is to try and get a refund from the company as this is likely to be quicker than going down the 'reporting fraud' route, so I have contacted Venntro and will hopefully hear back in the morning, if they do not refund, I will have to get refunded through my bank which could take time, in the meantime I shall be contacting the CMA and requesting they now take another look at this scam company as they have ignored the warnings and this time they need prosecuting. I shall also be reporting Tinder to iTunes, and also contacting a company called competition lawyers as they did a report about the the CMA's investigation and the resulting warning. I strongly suggest anybody reading this to do the same. This company needs closing down for good. The CMA need to be made aware of all these complaints so this can happen.

Philip Shackleton on December 03, 2019

I have been charged $169.95 by these thieves and have no acc with them.

Philip Shackleton on December 03, 2019

You can stop these CRIMINALS by canceling your card and getting a new one It is the only way to stop them

Wilf on June 27, 2020

How do I log in to your dating site

Heylie on July 14, 2020

This company took $350 out of my account and I'm only suppose to pay $27 per month 😓😓 now I have to try and get that money back

MARIZA ON SEPT 24 2020 on September 24, 2020

I have no account with these people there have just being taken out of my Bank account R265 .left me with R6 in my account, Now I have to try to get my money back

Jack on December 17, 2020

Ripping off, paid for 3 months, there are a lot of suspicious over there. I tried to cancel on the dat of expiry but still got charge on my credit card. This behavior like communist party in Cambodia and China.

Lynette on January 09, 2021

I also paid for 3 months. I tried to update my profile and now they say it is unacceptable. I am trying to get a refund as well.

Chris on January 18, 2021

Just had 3 separate amounts taken from my account by Venntro and I have never heard of or signed up to anything with them. Bank and police fraud officers investigating. Absolute fraudulent thieves.

Scott on February 19, 2021

I just checked my bank statement and noticed a charge of $84.95 for Venntro Media Group. After contacting my bank they told me the same amount was debited twice before in August 2020 and November 2020. Never heard of them and never signed up for any dating site or escort services - like most of the people on here too. My bank told me to contact them directly to request a refund but from reading the comments here it doesn't seem there's much chance of getting my money back. I have cancelled my card and will be more vigilant in the future. If anyone has got their money back from these scam artists I would be grateful to see how you did it. If I have any success in recovering my money I will post back here.

Christine Brown on March 31, 2021

I have been charged from Vennetro Group i haven't purchased anything from them Disgusting I am getting my money back.

Steve J on April 15, 2021

Have charges on bank statement and haven’t purchased anything from them. eaFuL5

Graham Harry Walker on May 16, 2021

I have been charged £24.95 and did not give my permission for this charge to be taken from my account, i have written twice to Venntro to no avail and they have not replied or given me my money back, i'am not surprised at this as i think the site is very poorly run

Carol H on June 25, 2021

Maybe we should all follow up on a group lawsuit claim. I have been on a dating site but didn't want to extend so the day before it was to expire I hit cancel but they took the money out & continued my membership anyway. When I contacted them they said I didn't stop it in time even though it was the day before because it if wanted to end my membership ahead of time so it would cancel on expiration date they would not wait & cancel it immediately so that I would not get my full year that I paid for.& they were not going to cancel it so I am just continuing it since there is nothing I can do & no US phone number to talk to them. I haven't been on in a while but my membership is still active since they would not cancel it but now they deactivated it but have my money.So I am still not getting what I had to pay for & still have a few months left. I want to select cancel now so it will automatically end when membership is up but they will just stop it right away instead. Now I can't even use it. WE ALL NEED TO FILE A CIVIL LAW SUIT WHY IS IT WE ALLOW OTHER COUNTRIES TO DO BUSINESS with the US & we get no protection they can rip us off & there is no where to turn.

Moses Adebanjo on June 28, 2021

Your company take money out of my card without my authorization your company take one £1.00Pounds for the promotion which I agree and the next things to follows is within the period of a minute you have taking another £29.95 without my permission, can you please refund my £29.95 with immediately, otherwise I will take a legal way regarding this matter. Thanks Moses Adebanjo My Acct. Number is 30831814 Sote code 50-10-29 National Westminster Bank Plc Thanks

Stephanie on July 03, 2021

I’ve just seen a payment for this group taken from my bank account. It was pending. I rang bank and advised to stop this and rang the customer number on website. Spoke to a female, explained I didn’t want it, didn’t know it rolled over every three months etc. She explained how it works and advised she would remove my name from the subscription and dating site and would refund the pending charge. Very helpful and easy which, having read reviews, I wasn’t expecting! Takes five working days to complete so if I don’t get the refund etc I’ll update this forum but here in the UK very helpful customer service. The number I used is 08008085733. Good luck.

Leona on July 28, 2021

FRAUD! These people have been taking different amounts of money out of my account for 2 months! Nothing to do with a dating website their scammers!

Barry on August 23, 2021

Exactly as described on all these reports for me too. Venntro are scammers, my bank didn’t initially want to help but told me to unsubscribe. I pointed out this is impossible on their website, it is a loop that never connects. Bank intervened after 3 months payments “disappeared” from my account. Waiting now to see if this is the end.

Anton van der merwe SA on September 12, 2021

ATTENTION PEOPLE Venntro media group are nothing but a criminal organization that gets people to join them and not delivering on what they have sold you. It is all lies and bullshit. You sign up for a month and then they automatically deduct more money without you knowing about it. They then have the audacity to tell you about there terms and conditions. This is proudly UK United Kingdom rubbish. People rather take your hard earn money somewhere else and stay away from these people. CRIMINALS OF PROUDLY UK

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