First seen August 26, 2014. Last updated on July 09, 2023.
The credit card charge KRYSTAL MBL009 SARALAND was first submitted to our database on August 26, 2014. It has not been reported by any users.
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I DECIDED TO VISIT KRYSTALS FOR LUNCH TODAY IN SARALAND. MY KIDS LOVE THE KRYSTAL CHICK'S .... SO, THROUGH THE DRIVE THROUGH WE WENT... MIND YOU I ALSO HAD ANOTHER SEPERATE ORDER I MADE THAT CLEAR TWO SEPERATE ORDERS! THE LADY WORKING THE DRIVE THROUGH MUST HAVE BEEN OVERWHELMED. SO WHEN I GET TO THE WINDOW AND THE ORDERS WEREN'T SEPERATED I DIDN'T SAY ANYTHING I FIGURED SHE DIDNT HEAR ME OR WAS HAVING A BAD DAY. WHEN I DELIVERED THE FIRST ORDER I COULDN'T EVEN TELL THEM WHAT THEY OWED ME BECAUSE I REALIZED SHE DIDNT EVEN GIVE ME MY RECEIPT. SO, I HAD TO GO BACK TO GET BOTH RECIEPTS AND ASK JUST WHAT I WAS CHARGED FOR BECAUSE I NEVER ORDERED FRIES AND I HAD FRIES IN MY BAG. WHEN I GET TO KRYSTALS I GO IN AND STAND AT THE COUNTER FOR 5 MINUTES WITHOUT ANYONE EVER EVEN ACKNOWLEDGING ME! FINALLY THERE IS SOME REGULATING BUT STILL TERRRIBLE HOSPITALITY... SHE CHARGED ME FOR ITEMS I DIDNT EVEN SPECIFICALLY ASK FOR...! I SIMPLY WANTED HER TO CORRECT HER MISTAKE! SHE WAS AWFUL ME A HARD TIME WALKING AROUND MAKING COMMENTS AS IF I WASNT STANDING THERE ABOUT ME.. I DIDNT MAKE THE MISTAKE SHE DID AND COULD HAVE CORRECTED IT IN TWO MINUTES.. INSTEAD THIS GOES ON FOR THIRTY MINUTES BY THEN I WAS LIVID! SHE TOLD ME IT WOULD BE TWO HOURS BEFORE SHE WAS HERE... NEVER SAID WHO SHE WAS. I JUST LEFT AND WAS GOING TO DEAL WITH CORPORATE. I JUST NEED MY MONEY BACK. THANK YOU DEBORAH R TETTLETON 251-217-3223