FSI*APCO BILLMATRIX

First seen May 11, 2022. Last updated on February 02, 2026.

The credit card charge FSI*APCO BILLMATRIX was first submitted to our database on May 11, 2022. It has been flagged as suspicious by our users.

Have you seen FSI*APCO BILLMATRIX charge on your credit card statement? Do you know what the source of this charge is? If you have seen FSI*APCO BILLMATRIX on your bank statement, debit card, or prepaid charge card please comment below! Help others avoid potential confusion by sharing!

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85% of users have reported this charge as suspicious.

Charge Information

Merchant Appalachian Power Company (edit)
Website https://www.appalachianpower.com/ (edit)
Phone 800-956-4237 (edit)
Category Utilities (edit)
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Merchant
Website
Phone
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What people are saying...

Andres rubio on May 11, 2022

I recently have bought a gift card and loaded 40 dollars into it. I was wondering why it wouldn’t want to work so I checked the balanced and saw that it charged me $40 for a random charge I never made

Helpful 0 1 Not Helpful
Jean Darnell on January 23, 2023

What is this

Helpful 0 0 Not Helpful
Leslie on September 08, 2023

I paid Appalachian power and it showed up as FSI Apco.

Helpful 3 0 Not Helpful
Mlutt on January 17, 2024

This charge of $26.85 was from a $25.00 donation/payment made to a lady’s account whose power was being disconnected. The extra $1.85 was the fee for using this service to credit her account. This was a legitimate charge.

Helpful 0 0 Not Helpful
Norina on March 08, 2024

I have 3 different charges on my bank statement went to fsiapco billmatrix one for $224.65 one for $259.93 and one for $34.88. It was taken but Appalachian power has no record of those three charges. So where is my money and can I even get it back.

Helpful 0 0 Not Helpful
Angela on March 19, 2024

I have a charge from this company for $50.44 dated 03-15-24. I have reported to my bank it is fraud.

Helpful 0 0 Not Helpful
Kim on May 11, 2024

I paid my AEP Ohio electric bill through bill matrix using my AEP Ohio account number. I was told by AEP Ohio that they never received my payment that it was returned to my bank but could not provide me a reason as to why it was returned and the money has been withdrawn from my bank account to FSI Ohio Bill Matrix. FRAUD!

Helpful 0 0 Not Helpful
Billy Jackson on July 21, 2024

I didn’t use the card on this

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William J Williams on March 08, 2025

Noted a charge of over $600, do not recognize source of charge

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Scammed on March 10, 2025

I received an email with this charge. BOGUS!!!!

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Donald True on June 04, 2025

Never heard of this Company. I live in assisted living for 1.5 years.

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Chip on August 09, 2025

I have this on my bank statement

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Hazel on November 06, 2025

Found this on my pending bank app for $119.02. Have know idea what it is. Calling my bank.

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Rodericko nash on February 02, 2026

Why was this taken out my account

Helpful 0 0 Not Helpful
Rodericko on February 02, 2026

Why was this taken out my account

Helpful 0 0 Not Helpful

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